I'm using a current TV released in late 2018. The only recovery is a full power down by holding the power button and a restart. The sleep key/function is further inoperable. When it crashes this way, all activity stops in the NUC, due to lack of system noises and light changes, but the device remains powered on.

If it was a TV issue, the NUC would revert back, but it stays frozen forever after 15 seconds. If the refresh rate change was successful, windows prompts you to accept the new refresh rate within 15 seconds or else it will revert to the former refresh rate. I don't bother with 25hz, 29hz and 30hz as they are lower multiples of 50, 59 and 60. This doesn't happen when I changed between 50hz, 59hz, and 60hz. This does happen, yes, when I change my refresh rates manually from display settings > advanced display settings > display adapter properties > Monitor tab in the 'generic PnP monitor window > choosing 23hz or 24hz for screen refresh rate. I don't use that setting in the video player. This is unrelated to 'Enable automatic fullscreen exclusive mode'. To save your scan, click Next and click Save. Click the menu where it says 'Summary' to change to 'Detailed View'.ģ. The Intel® SSU defaults to the 'Summary View' on the output screen following the scan. Open the application and click 'Scan' to see system and device information. Download the Intel® System Support Utility and save the application in your computer.Ģ. Run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread to gather useful information including theġ. Also, please provide us with clear steps to replicate this behavior.Ĥ. If applicable, post a picture of the error message you are receiving. Does this issue happen if you set the refresh rates manually for testing purposes?ģ. Where is the refresh rate changing (Intel® Graphics Control Panel, Windows*, etc.)?Ģ. Please provide the following information to better assist you.ġ. Thank you for posting on this Intel Community.īased on previous reports from other community peers, this behavior is most likely being caused by the applications in question due to various features such as 'Enable automatic fullscreen exclusive mode', etc.

Mpc hc 64 bit madvr 4k settings